01206 573948 Tuesday to Thursday 11am-3pm experiencetickets@mercurytheatre.co.uk

Would you like your customers to be able to book online or over the phone, and be confident that they’ll receive excellent customer service?

Experience Tickets is a service delivered by the experienced and friendly Customer Experience Team at the Mercury Theatre Colchester, and backed by the powerful and secure cloud-based ticketing solution Spektrix.

Start your ticketing experience with us today by contacting us by email or phone. Our experienced team are awaiting to hear from you. 

    • Web booking and e-tickets
    • £0.90/per ticket
    • Minimum of 200 ticket sales
    • Online sales and e-tickets only, with custom ticket design
    • Daily or weekly sales reports delivered to your inbox
    • Dedicated web page for your event(s) on experiencetickets.co.uk
    • Customer marketing preferences recorded and full data access for research and analysis purposes
    • £1/ticket
    • Minimum of 200 ticket sales
    • Online and telephone sales, customers can receive tickets online or by post (post is charged at £1 per booking to the customer)
    • Daily or weekly sales reports delivered direct to your inbox, and a private portal to access reports on demand
    • Dedicated web page for your events on experiencetickets.co.uk
    • Customer marketing preferences recorded and full data access for research and analysis purposes

    • £POA
    • Everything included in our full service package 
    • Manned pop-up box office, or training for your team
    • Integration with your website
    • Allocations managed with other sellers and venues
    • Audience / event satisfaction surveys
    • Email / SMS communication with bookers
    • Customer service consultancy

    *All prices exclude VAT